At Pipmine Cosmetics, we are committed to delivering your beauty essentials quickly and securely.

Processing Time

• All orders are processed within 2–7 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped.

Shipping Methods

• We offer shipping via USPS and UPS.

• At checkout, you may select your preferred shipping method based on delivery speed and rates.

• Standard shipping typically delivers within 3–7 business days after processing.

Tracking Information

• Once your order has shipped, you will receive an email with a tracking number to monitor the delivery status.

• Please allow 24–48 hours for tracking information to update.

Shipping Delays

• Pipmine Cosmetics is not responsible for delays caused by USPS, UPS, weather conditions, or other circumstances beyond our control.

• Once a package is marked as "Delivered" by the carrier, it is considered the customer's responsibility.

• For lost, stolen, or delayed packages, please contact USPS or UPS directly with your tracking number.

Incorrect Addresses

• Please double-check your shipping address at checkout.

• Pipmine Cosmetics is not responsible for packages sent to the wrong address provided by the customer.

International Shipping

We do ship internationally, however the delivery time for international shipping may take 8-30+ business days. This shipping time may vary and take longer than usual due to shipping over seas. The shipping cost for worldwide orders is $15.50 USD & $35.00 USD for wholesale.